FAQ

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our payment process is secure and encrypted for your safety.

Can I modify or cancel my order after I've placed it?

If you need to make changes to or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, changes may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does delivery take?

Orders are typically processed within 1 to 2 business days. Delivery times vary depending on your location, but most customers receive their orders within 5 to 7 business days. Express delivery options are also available at checkout.

Do you offer free delivery?

Yes! We offer free delivery for all orders over €50. For orders under €50, standard delivery charges apply.

Can I track my order?

Absolutely! Once your order has shipped, you will receive a tracking number by email. Use this number to track your package on our website or on the carrier's website.